.page-vip-program-exclusive-customer-service {
  font-family: 'Arial', sans-serif;
  color: #E0E0E0;
  line-height: 1.6;
  background-color: #0A2342;
}

.page-vip-program-exclusive-customer-service__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.page-vip-program-exclusive-customer-service__container--center {
  text-align: center;
}

.page-vip-program-exclusive-customer-service__hero {
  background: linear-gradient(135deg, #0A2342 0%, #1A3A5E 100%);
  color: #FFFFFF;
  padding: 80px 0;
  text-align: center;
  position: relative;
  overflow: hidden;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}

.page-vip-program-exclusive-customer-service__hero-image-wrapper {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  opacity: 0.15;
  z-index: 0;
  overflow: hidden;
}

.page-vip-program-exclusive-customer-service__hero-image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  filter: grayscale(100%);
  transform: scale(1.1);
}

.page-vip-program-exclusive-customer-service__hero-content {
  position: relative;
  z-index: 1;
  max-width: 900px;
  margin: 0 auto;
}

.page-vip-program-exclusive-customer-service__title {
  font-size: 3.2em;
  color: #FFD700;
  margin-bottom: 20px;
  text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
  font-weight: bold;
}

.page-vip-program-exclusive-customer-service__subtitle {
  font-size: 1.4em;
  margin-bottom: 40px;
  color: #E0E0E0;
}

.page-vip-program-exclusive-customer-service__subtitle strong {
  color: #FFD700;
}

.page-vip-program-exclusive-customer-service__button {
  display: inline-block;
  background-color: #FFD700;
  color: #0A2342;
  padding: 15px 30px;
  border-radius: 8px;
  text-decoration: none;
  font-weight: bold;
  font-size: 1.1em;
  transition: background-color 0.3s ease, transform 0.3s ease;
  border: none;
  cursor: pointer;
}

.page-vip-program-exclusive-customer-service__button:hover {
  background-color: #E6C200;
  transform: translateY(-3px);
}

.page-vip-program-exclusive-customer-service__button--small {
  padding: 10px 20px;
  font-size: 0.95em;
}

.page-vip-program-exclusive-customer-service__button--large {
  padding: 18px 35px;
  font-size: 1.2em;
}

.page-vip-program-exclusive-customer-service__button--cta {
  background-color: #FFD700;
  color: #0A2342;
  padding: 18px 40px;
  font-size: 1.3em;
  margin-top: 30px;
}

.page-vip-program-exclusive-customer-service__section {
  padding: 60px 0;
  background-color: #0A2342;
}

.page-vip-program-exclusive-customer-service__section:nth-of-type(even) {
  background-color: #1A3A5E;
}

.page-vip-program-exclusive-customer-service__heading {
  font-size: 2.5em;
  color: #FFD700;
  text-align: center;
  margin-bottom: 40px;
  position: relative;
  padding-bottom: 10px;
}

.page-vip-program-exclusive-customer-service__heading::after {
  content: '';
  position: absolute;
  left: 50%;
  bottom: 0;
  transform: translateX(-50%);
  width: 80px;
  height: 4px;
  background-color: #FFD700;
  border-radius: 2px;
}

.page-vip-program-exclusive-customer-service__text {
  font-size: 1.1em;
  text-align: center;
  max-width: 800px;
  margin: 0 auto 30px auto;
  color: #E0E0E0;
}

.page-vip-program-exclusive-customer-service__text strong {
  color: #FFD700;
}

.page-vip-program-exclusive-customer-service__text--small {
  font-size: 0.95em;
  margin-top: 40px;
}

.page-vip-program-exclusive-customer-service__feature-grid, 
.page-vip-program-exclusive-customer-service__tiers-grid, 
.page-vip-program-exclusive-customer-service__steps-grid, 
.page-vip-program-exclusive-customer-service__advantage-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-vip-program-exclusive-customer-service__feature-item,
.page-vip-program-exclusive-customer-service__advantage-item {
  background-color: #1A3A5E;
  padding: 30px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-vip-program-exclusive-customer-service__feature-item:hover,
.page-vip-program-exclusive-customer-service__advantage-item:hover {
  transform: translateY(-10px);
  box-shadow: 0 10px 20px rgba(0, 0, 0, 0.5);
}

.page-vip-program-exclusive-customer-service__feature-icon,
.page-vip-program-exclusive-customer-service__advantage-icon {
  width: 60px;
  height: 60px;
  margin-bottom: 20px;
  filter: drop-shadow(0 0 5px #FFD700);
}

.page-vip-program-exclusive-customer-service__feature-title,
.page-vip-program-exclusive-customer-service__advantage-title {
  font-size: 1.4em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-vip-program-exclusive-customer-service__feature-description,
.page-vip-program-exclusive-customer-service__advantage-description {
  font-size: 1em;
  color: #CCCCCC;
}

.page-vip-program-exclusive-customer-service__tier-card {
  background-color: #0A2342;
  border: 2px solid #FFD700;
  padding: 25px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.2);
}

.page-vip-program-exclusive-customer-service__tier-title {
  font-size: 1.6em;
  color: #FFD700;
  margin-bottom: 10px;
}

.page-vip-program-exclusive-customer-service__tier-description {
  font-size: 0.95em;
  color: #E0E0E0;
}

.page-vip-program-exclusive-customer-service__steps-grid .page-vip-program-exclusive-customer-service__step-item {
  background-color: #1A3A5E;
  padding: 30px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
  position: relative;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.page-vip-program-exclusive-customer-service__step-number {
  background-color: #FFD700;
  color: #0A2342;
  width: 50px;
  height: 50px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.8em;
  font-weight: bold;
  margin: 0 auto 20px auto;
  box-shadow: 0 0 10px rgba(255, 215, 0, 0.7);
}

.page-vip-program-exclusive-customer-service__step-title {
  font-size: 1.5em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-vip-program-exclusive-customer-service__step-description {
  font-size: 1em;
  color: #CCCCCC;
  flex-grow: 1;
  margin-bottom: 20px;
}

.page-vip-program-exclusive-customer-service__cta-banner {
  background-color: #1A3A5E;
  border-radius: 15px;
  padding: 40px;
  margin-top: 60px;
  display: flex;
  align-items: center;
  gap: 40px;
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
  flex-wrap: wrap;
}

.page-vip-program-exclusive-customer-service__cta-image {
  flex: 1;
  min-width: 250px;
  max-width: 400px;
  height: auto;
  border-radius: 10px;
  object-fit: cover;
  box-shadow: 0 0 15px rgba(255, 215, 0, 0.5);
}

.page-vip-program-exclusive-customer-service__cta-text-content {
  flex: 2;
  min-width: 300px;
}

.page-vip-program-exclusive-customer-service__cta-heading {
  font-size: 2em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-vip-program-exclusive-customer-service__cta-description {
  font-size: 1.1em;
  color: #E0E0E0;
  margin-bottom: 25px;
}

.page-vip-program-exclusive-customer-service__faq-list {
  margin-top: 40px;
}

.page-vip-program-exclusive-customer-service__faq-item {
  background-color: #1A3A5E;
  margin-bottom: 20px;
  padding: 25px;
  border-radius: 8px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
}

.page-vip-program-exclusive-customer-service__faq-question {
  font-size: 1.3em;
  color: #FFD700;
  margin-bottom: 10px;
  cursor: pointer;
  position: relative;
  padding-right: 30px;
}

.page-vip-program-exclusive-customer-service__faq-question::after {
  content: '+';
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.5em;
  color: #FFD700;
  transition: transform 0.3s ease;
}

.page-vip-program-exclusive-customer-service__faq-question.active::after {
  content: '-';
  transform: translateY(-50%) rotate(180deg);
}

.page-vip-program-exclusive-customer-service__faq-answer {
  font-size: 1em;
  color: #CCCCCC;
  display: none;
  padding-top: 10px;
  border-top: 1px solid rgba(255, 215, 0, 0.2);
  margin-top: 10px;
}

.page-vip-program-exclusive-customer-service__faq-answer.active {
  display: block;
}

.page-vip-program-exclusive-customer-service__final-cta {
  padding: 80px 0;
  background: linear-gradient(45deg, #0A2342, #1A3A5E);
  color: #FFFFFF;
}

/* Responsive Design */
@media (max-width: 992px) {
  .page-vip-program-exclusive-customer-service__title {
    font-size: 2.5em;
  }
  .page-vip-program-exclusive-customer-service__heading {
    font-size: 2em;
  }
  .page-vip-program-exclusive-customer-service__cta-banner {
    flex-direction: column;
    text-align: center;
  }
  .page-vip-program-exclusive-customer-service__cta-image {
    max-width: 100%;
  }
}

@media (max-width: 768px) {
  .page-vip-program-exclusive-customer-service__hero {
    padding: 60px 0;
  }
  .page-vip-program-exclusive-customer-service__title {
    font-size: 2em;
  }
  .page-vip-program-exclusive-customer-service__subtitle {
    font-size: 1.2em;
  }
  .page-vip-program-exclusive-customer-service__heading {
    font-size: 1.8em;
  }
  .page-vip-program-exclusive-customer-service__feature-grid,
  .page-vip-program-exclusive-customer-service__tiers-grid,
  .page-vip-program-exclusive-customer-service__steps-grid,
  .page-vip-program-exclusive-customer-service__advantage-grid {
    grid-template-columns: 1fr;
  }
  .page-vip-program-exclusive-customer-service__cta-heading {
    font-size: 1.8em;
  }
  .page-vip-program-exclusive-customer-service__faq-question {
    font-size: 1.1em;
  }
}

@media (max-width: 480px) {
  .page-vip-program-exclusive-customer-service__hero {
    padding: 40px 0;
  }
  .page-vip-program-exclusive-customer-service__title {
    font-size: 1.8em;
  }
  .page-vip-program-exclusive-customer-service__subtitle {
    font-size: 1em;
  }
  .page-vip-program-exclusive-customer-service__button {
    padding: 12px 25px;
    font-size: 0.9em;
  }
  .page-vip-program-exclusive-customer-service__heading {
    font-size: 1.5em;
  }
  .page-vip-program-exclusive-customer-service__section {
    padding: 40px 0;
  }
  .page-vip-program-exclusive-customer-service__cta-heading {
    font-size: 1.5em;
  }
}